| Q1. Are you manufacturer or trading company? |
| We're over 3 decades manufacturer. |
| Q2. How does your factory do regarding quality control? |
| All the products will be 100% checked before the shipment. |
| Q3. what can you buy from us? |
| We offer electronic door lock, door handle,cabinet handle,hinge,hook,door stoper etc. |
| Q4. What is the payment terms acceptable ? |
| Normally T/T is appreciated. L/C for old customers only. T/T: 30% deposit before production, balance before shipment. L/C at sight |
| Q5. Do you test all your goods before delivery? |
| Yes, we have 100% test before delivery. |
| Q6. How could I get a sample? |
| If you can not buy our product in your local area, we will ship a sample to you.You will be charged a sample price plus all related shipping costs.Express delivery charge depends on the quantity of the samples. |
| Q7. How can I get more details about products on this website? |
| For more information on any products featured on this website (how to set up, what the product is made from, compatibility, after-sales service, warranties and so on), please contact us. |
| Q8. How about shipping method order process? |
| For bulk orders, we will use the sea shipping way. For sample and small to medium orders, we will use international express, such as DHL, UPS, FEDEX etc. We will find a most suitable shipping method according to the situations. |
| Q9. How about bulk orders? |
| Custom logo or brand name according to customer's needs. Color and size is customizable based on clients' detailed requirement. OEM or ODM order is highly welcome. Sample is needed for product detail review before bulk order production. |
